Knowledgebase & Support

The Reception Module in MokoCRM is used to manage the receipt of goods or services from suppliers. It ensures that products ordered through purchase orders are accurately recorded upon delivery, updates stock levels, and supports verification before invoicing.

The Reception Module in MokoCRM is used to manage the receipt of goods or services from suppliers. It ensures that products ordered through purchase orders are accurately recorded upon delivery, updates stock levels, and supports verification before invoicing.

🧾 Enabling the Module

1. Navigate to:
   Home → Setup → Modules → Reception
2. Click Activate
3. Configure PDF templates, numbering schemes, and default warehouse locations if needed

📥 Creating a Reception

1. Go to Purchase Orders → Select Order
2. Click “Create Reception”
3. Select the quantities of items received (partial or full)
4. Verify warehouse destination and carrier details (optional)
5. Validate to generate a reception record and update stock

📦 Stock and Delivery Updates

• Validated receptions automatically increase warehouse inventory
• Track backorders if items are received in multiple shipments
• Reception date and delivery info are stored for traceability
• Use the generated Delivery Note PDF for confirmation or audits

🔗 Integration With Other Modules

• Purchase Orders: Receptions are created directly from validated POs
• Stock Management: Updates inventory levels upon validation
• Accounting: Supports supplier invoice matching and reconciliation
• Warehouse: Uses warehouse codes and locations if configured

📊 Tracking and Reporting

• Filter by reception status, supplier, warehouse, or delivery date
• Review pending receptions for open purchase orders
• Export reception logs for compliance or stock verification

📌 Best Practices

• Always validate receptions immediately upon goods arrival
• Record partial deliveries accurately to maintain stock fidelity
• Use warehouse tracking if managing multiple stock locations
• Attach packing slips or delivery documentation to each record
• Match receptions with invoices to prevent overbilling