Support Made Easy

Need help navigating the portal or accessing something?

If you’re having trouble accessing a document or need a custom summary, you can:

Step 1: Company/Organization Setup

Menu path: Home → Setup → Company/Organization

  • Name: Enter your company or organization name.
  • Logo: Upload a PNG/JPG/GIF (130px height, max 800px width recommended).
  • Squared Logo: PNG or JPG used in top-right corner.
  • Fiscal Year: Choose the starting month.
  • Country: Sets localization features like taxes and IDs.
  • Professional IDs: Up to 6 supported, customize via Setup → Translation.
  • Sales Tax (VAT): Enable or disable.
  • Second/Third Tax: Optionally enable additional tax types.

Step 2: Activate Modules

Menu path: Home → Setup → Modules

  • Toggle modules ON using the "Status" column.
  • Recommended modules: Third Party, Invoices, Products.
  • Use the gear icon for module-specific settings.
  • After activation, assign user permissions.

Step 3: Display Settings

Menu path: Home → Setup → Display

  • Language: Default is Auto Detect; enable multi-language for client documents.
  • Skin: Choose between Eldy and MD themes. More on Dolistore.
  • Dark Mode: Append &THEME_DARKMODEENABLED=2 to URL to force dark mode.
  • Misc: Set week start, list length, message of the day (supports variables).

Step 4: Login Page Customization

  • Customize login message and background image.
  • Show/hide the “Need help or support” link.

Step 5: Menu Configuration

Menu path: Home → Setup → Menus

  • Menu Handlers: Choose:
    • Eldy: Default, some customization possible.
    • Auguria: Fully customizable database menu.
  • Menu Editor: Customize Auguria or add to Eldy.
  • Misc: Unauthorized entries can be hidden or grayed out.

Step 6: Advanced Options (Optional)

  • Widgets
  • Alerts & Notifications
  • Security
  • PDF Templates
  • Email and SMS Configuration
  • Dictionaries (e.g., payment terms)
  • Precision, default filters, etc.

Step 7: User and Permissions Setup

Menu path: Home → Users & Groups

  • Create users and assign permissions per module.
  • Set default permissions via Setup → Security.
  • Important: Without permissions, features will be hidden.

🛎️ Prefer white‑glove setup?

Moko Consulting can provision the line, port your number, tune policies, and hand you a zero‑drama system with a one‑page runbook.
Find out More Here or Contact us to find out more!
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