At Moko Consulting, we believe in human connection and accountability. That’s why every client is paired with a dedicated account manager and a responsive support team.
👤 Your Account Manager
Your account manager is your main point of contact for all things project-related. They’re here to:
- Help clarify your goals and priorities
- Coordinate deliverables and timelines
- Answer questions and escalate urgent needs
- Ensure your overall satisfaction and success
You’ll receive their direct contact info upon project kickoff.
🛟 Our Support Team
Our wider support team is available through your 🔐 Client Portal, Ticket System, and Live Chat
Need help outside of regular hours? We monitor critical issues and aim to respond within one business day for all standard inquiries.
💡 Pro Tip: For the fastest resolution, submit your request through the support ticket system — it ensures your issue is routed to the right team member right away.