Services

Social Media Management

Details
Category: Services

📋 Social Media Management

  • Content operations: Post and schedule your customer‑provided content across supported channels; polish captions, add alt text, and apply hashtags.
  • Custom on‑brand images included: We design post graphics/templates that match your site’s colors, fonts, and style.
  • Inbox funnel (basic): Use your pre‑approved canned responses to triage comments/DMs/reviews into Sales / Support / General, and escalate edge cases to you.
  • Editorial calendar: Rolling 4‑week schedule with status tracking.
  • Profile tuning: Bios, links, action buttons, and link‑in‑bio alignment.
  • Performance snapshot: Monthly KPIs and next‑step recommendations.

🧰 Social Media Setup Bundle

Default bundle includes Facebook, Instagram, X, and Mailchimp. Swap or add channels from the list below.

  • Account claim/creation & verification
  • Branding pass: Apply logo, colors, fonts, cover art, highlight sets.
  • Connections & compliance: Link pixels/tags, business managers, and inbox routing; configure permissions and basic security.
  • Mailchimp: Branded templates, DKIM/SPF guidance, audience fields/tags, and sign‑up form embed.
  • Launch checklist: CTA links, menu links, hours, locations, services, and review request flow.
  • Handoff: Access map, credentials log, and a 1‑page quick‑start.

Available channels to mix & match

  • Facebook Page, Instagram, Bluesky, Twitter/X API v2, Twitter API v1, LinkedIn Company Page, Blogger, Google Business Profile, Google PageSpeed reports, Medium, Pinterest, Push Notifications — OneSignal, Push Notifications — PushAlert, Push Notifications — Pushwoosh (Image Support), Telegram, Tumblr, Web Push — OneSignal, Web Push — PushAlert, Web Push — Pushwoosh, Web Push — Webpushr.

🔧 Individual Platform Setup

For when you want one network set up right, with brand‑matched visuals.

  • Profile/Page creation or cleanup + verification where possible.
  • Branded cover/profile art and custom post image template included.
  • Bio/description, link strategy, and action buttons configured.
  • Basic how‑to & best‑practices sheet for that specific platform.

📡 Channels Covered by Default

  • Facebook · Instagram · X (formerly Twitter) · Google Business Profile · Yelp

⚙️ Scope Notes

  • Creative video production is not included; image design for posts is included to match your website branding.
  • Message replies use your canned responses—no off‑script messaging.
  • Paid ads/boosting are not included (available as an add‑on).

🚀 Kickoff Requirements

  • Admin access/roles, brand kit (logo, colors, fonts), and live website URL.
  • Your canned replies library and escalation contacts.
  • Any existing accounts to connect and their current owners.
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