Tidy. Secure. Supercharged—Moko Consulting runs your Google Workspace with speed, security, and sanity.
Licensing is billed directly by Google. We handle admin, security, end-user support, and automation—user lifecycles, Shared Drives hygiene, SPF/DKIM/DMARC & SSO, device management, migrations, and training—so your team moves faster with less risk.
What This Covers
Google Workspace is powerful, but it needs thoughtful guardrails. We provide end-to-end administration, security hardening, and day-to-day concierge support so your team can move faster without creating risk or clutter.
Core Admin & Governance
- User lifecycle: joiners/movers/leavers, org units, groups, aliases, signatures, calendars.
- Shared Drives hygiene: ownership, naming, access tiers, lifecycle policies.
- Email & identity: SPF/DKIM/DMARC, routing rules, catch-alls, delegated mail, SSO/SAML app configs.
- Policy baselines: 2-Step Verification, session controls, context-aware access, password rules.
- Change control: documented requests, approvals, and rollback steps.
Security & Compliance (Right-Sized)
- Data Loss Prevention (Gmail/Drive/Chat), alerting, and remediation playbooks.
- Vault retention, legal hold workflows, and export procedures.
- Device trust: Endpoint Management for ChromeOS, Windows, macOS, iOS/Android; OS-level baselines.
- Risk reviews: quarterly access audits, external sharing reviews, OAuth app restrictions.
Automation That Saves Clicks
- Role-based auto-provisioning on hire; deprovisioning on exit (files, email, calendars, Vault).
- Smart templates: Drive folders, permissions, labels, and signatures created on cue.
- Scheduled cleanups: orphaned files, inactive accounts, stale groups, license re-harvesting.
- Triage flows: shared mailbox rules, labels, and autoresponders for smooth customer communications.
End-User Support (Helpdesk)
- Tier‑1/Tier‑2 support for Gmail, Calendar, Drive, Docs/Sheets/Slides, Meet, and Chat.
- Account help: 2‑Step Verification, recovery, delegated access, aliases, and signatures.
- Mail flow troubleshooting: delivery delays, spam/quarantine releases, routing rules.
- Drive & sharing fixes: access errors, ownership transfers, restores from Trash/Vault.
- Device & app setup: Google Drive for desktop, mobile mail/calendar, verified Chrome sync.
- Executive & shared mailbox concierge (inbox rules, filters, templates, triage).
- Self‑service: knowledge base, SOPs, and quick guides; request forms wired to SLAs.
- Escalation path to Google support for platform issues, with incident comms.
Migrations & Onboarding
- Tenant-to-tenant and platform migrations (mail, calendar, contacts, Drive/Shared Drives).
- Domain & DNS cutover planning with zero-downtime playbooks.
- Seat mapping, content reconciliation, and executive white-glove support.
Training & Enablement
- 60-minute role-based sessions for admins, managers, and power users.
- Playbooks and quick-hit SOPs embedded where people actually work.
- Quarterly “what changed” briefings covering new Google releases and policy updates.
Pricing & Billing (Simple & Transparent)
- Google bills you directly for Workspace licenses. Your subscription (e.g., Business Starter/Standard/Plus, Enterprise, Frontline) remains in your name and is paid to Google on your existing billing profile.
- Moko Consulting charges a separate management fee (flat monthly retainer or per-project) for administration, security, and support.
- No markup on Google invoices. We help you right-size licenses and reclaim unused seats to keep spend lean.
- Optional add-ons: enhanced monitoring, 24×7 critical incident response, and project work (migrations, audits, automations).
Getting Started
Want less toil and more control in Google Workspace? We’ll run a quick readiness review, map your current risks, and propose a clean, measurable plan.