CEO spotlight: Jonathan Miller of Moko Consulting — 20 years in business management + 5 years in nonprofit leadership. Builder of human-centered systems and creator of 'Moko No Ai'.
With 20 years in business management and 5 years in nonprofit leadership, he blends rigorous operations with community impact. Read his story and see how Moko helps small businesses and nonprofits build durable, human-centered systems. #MokoConsulting #Leadership #Nonprofit #SmallBusiness
Jonathan Miller is the CEO of Moko Consulting, a digital business consulting firm focused on practical strategy, clean technology, and accountable execution. He brings 20 years of business management experience across operations, client services, productization, and growth planning, paired with 5 years of nonprofit leadership that keeps his work grounded in real community impact.
Across startups, agencies, and service organizations, Jonathan has led teams through the full lifecycle of building and improving operations: discovery, process mapping, systems selection, implementation, training, and continuous improvement. His approach is pragmatic — define the measurable outcome, deploy the smallest effective solution, document the process, and iterate.
Two Decades of Business Management
Jonathan’s management track record spans revenue operations, client delivery, and productized services. He has designed playbooks that reduce handoff friction, implemented toolchains that increase team throughput, and set up reporting that leadership can actually use. That discipline shows up in Moko Consulting’s signature deliverables: clear roadmaps, maintainable code, and repeatable processes.
Nonprofit Leadership & Community Impact
For the past five years, Jonathan has served in nonprofit leadership, guiding programs in community health, harm reduction, and education. He has worked on grant-aligned outcomes, data stewardship, volunteer coordination, and partnerships — bringing accessibility and budget-aware solutions to teams that need durable systems more than dazzling ones.
Personal Projects & Creative Work
Beyond consulting, Jonathan is developing Moko No Ai, an illustrated-novel project under the Moko Publishing umbrella. The work explores resilience, belonging, and technology’s human edges — the same themes that inform his consulting philosophy: tools should enable people, not the other way around.
How Jonathan Leads
- Clarity first: Start with outcomes, then choose tools.
- Document everything: Processes outlive people; good docs outlive projects.
- Build for maintainers: Simple, auditable systems beat clever ones.
- Mission with metrics: Purpose matters, and so does proof.
What This Means For Clients
Working with Jonathan means you get a partner who can translate between leadership goals and technical execution. Whether you’re standardizing operations, launching a WaaS/CRM workflow, or aligning a nonprofit program with funder requirements, you’ll get a plan you can understand and a system your team can run.