Introduction
Moko Consulting ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mokoconsulting.tech and use our services including MokoSuite extensions, MokoGitea, and Website as a Service (WaaS) hosting.
Information We Collect
Information You Provide
- Account Information: Name, email address, username when you create an account on our Gitea instance or WaaS sites.
- Contact Information: Name and email when you contact us via forms or email.
- Payment Information: Billing details for paid services, processed through secure third-party payment processors (Stripe, PayPal). We do not store credit card numbers.
- Content: Articles, code, issues, wiki pages, and other content you create on our platforms.
Information Collected Automatically
- Log Data: IP address, browser type, pages visited, timestamps.
- Cookies: Session cookies for authentication. No third-party tracking cookies.
- Analytics: We use self-hosted monitoring (Grafana/Prometheus) for service health. We do not use Google Analytics or other third-party analytics services.
How We Use Your Information
- Provide and maintain our services
- Process transactions and send billing notifications
- Respond to your inquiries and support requests
- Monitor service health and performance
- Send important service updates (security notices, maintenance windows)
- Improve our products and services
Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- Service Providers: With hosting providers (DreamHost) and payment processors necessary to deliver our services.
- Legal Compliance: When required by law, court order, or governmental regulation.
- Business Transfer: In connection with a merger, acquisition, or sale of assets.
Data Security
- All data transmitted over HTTPS/TLS encryption
- Passwords hashed using bcrypt
- API tokens stored securely, rotated quarterly
- Daily backups with AES-256 encryption available
- Access restricted to authorized personnel only
Data Retention
- Account data: Retained while your account is active. Deleted within 30 days of account closure.
- Backups: Retained for 30 days (local) and 90 days (off-site).
- Server logs: Retained for 90 days.
- Content: Retained until you delete it or close your account.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of non-essential communications
To exercise these rights, contact us at .
Cookies
We use only essential cookies for session management and authentication. No tracking or advertising cookies are used. By using our services, you consent to essential cookies.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.
Contact Us
For privacy-related inquiries:
Moko Consulting
Email:
Website: mokoconsulting.tech
Effective Date: June 9, 2026